TAGS: product introduction / generate trial / word of mouth
Being one of the world leading brands in the cosmetics industry,
L’Oreal Paris is always on the edge of technology and continuously
strives to innovate its products.
For
the introduction of Panoramic Curl mascara in the Netherlands, it
focused strongly on both online and offline marketing efforts to
achieve high impact branding and to stimulate direct trial. Consumers
could order their personalized icecards via the L’Oreal website.
Randomly sampling a premium as an incentive made the campaign more
special

CAMPAIGN FACTS
• Online: 38,000 unique visitors / 159,000 pageviews • Offline: 6,000 consumer activations / 94,000 cards impressions • Database: 6,000 records
OBJECTIVES AND TARGET GROUP • Reach a target group of young girls between 12 – 18 years old • Create sympathy and high impact branding • Generate store traffic • Generate user data profiles • Trigger for online campaign and website • Gather consumer insights in buying behavior
CAMPAIGN SET UP L’Oreal
Paris ran a campaign of 6,000 sets with 200 samples of the Panoramic
Curl mascara. To promote the campaign to the target group and to create
awareness about the new product introduction links on www.loreal.com,
www.icecards.com, and a banner campaign were used.
In order to
attract the relatively young target group, the icecards were called
L’Oreal flirt cards. After ordering, consumers received their free
flirt cards within two weeks at home. When they handed the cards to
their friends the brand was promoted very personally. In addition, out
of all consumers who ordered, 200 were randomly selected and received a
sample of the Panoramic Curl mascara, directly stimulating trial, and
providing insights when afterwards a conductive research was conducted.
CAMPAIGN RESULTS Consumers
valued the L’Oreal flirt cards highly. Within a month all 6,000 sets
were ordered and distributed. The campaign generated a high amount of
web traffic, resulting in 38,536 unique visitors.
 75%
of the users represented the age group of 12 – 25 years, with an
average of 23 years, peak lying at 15 years. Moreover, 87% of the users
were female, which is in line with the target group. The optin rate of
this campaign was also very satisfying, with a percentage of 35%. 2.120
consumers opted in for more information/offers from L’Oreal.
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